Overview: They deliver broadband and narrowband services to more than 1.7 million business and consumer customers in the UK. Other products cover a choice of download speeds, from 500kbps, up to 2Mbps, single or multi-user set-ups for PC or Mac, and static or dynamic IP addresses. Their three customer service promises are: 1 - When you make an appointment with them, their engineers will do whatever they can to keep it, 2 - Whenever you call BT you'll always have the option to talk to a real person and 3 - If the first person you call at BT can't help, they'll make it their top priority to find the person who can.

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User Reviews: Ratings, by votes cast, give a more average impression of the site as both good and bad service will be commented on by a vote as opposed to actual written reviews. You will only see reviews on this page that relate to the firm that is being discussed. The link to see all reviews will show them on a new page, this page only shows five random reviews.

Here are a few Random Reviews on BTBroadBand.com: Review 1 - Posted Sep 2008: I am thinking of giving up B.T broadband unless they can imploy staff that has common sense so that when you phone with a complaint you do not get sent to 5 different departments and when you go on broadband you can find a complaints dept Review 2 - Posted Mar 2008: I find that BT Broadband makes promises it cannot keep. Ever since I started using your broadband it as been a hit and miss in getting on line. After numerous phone calls and an email I am getting nowhere. 10 days ago your call centre said it would pass my complaint to the engineers. I haven't heard a thing. - Anon Review 3 - Posted Feb 2009: I have been trying to install my btbroadband & wireless hub plus hubphone for 2 weeks. Something is sadly amiss and try as I will, I cant get BT to contact me. I was warned by friends that chosing BT would be a bad mistake but sadly I didnt listen. Just cant say how disgusted I am with the service & Indian call centre has no solution to the problems & fails to ring back as promised.Forget BT! You can view all BTBroadBand.com Reviews and add your own Review here >> Rank in the Top 100,000 Websites: This site's user rating is 2.5/5 stars: 78 People have voted for this site: BTBroadBand.com Give this site a rating out of 5 here. (5 being the best) Rate This Site!12345   *Rankings Updated every 24 hours

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